The Marketplace
What is the Marketplace?
A Little Reward
What is A LITTLE REWARD?
A LITTLE REWARD is a special program for our loyal customers. We offer attractive perks and benefits for your shopping with us. The more you spend, the more your rewards – ya, it’s so sweet & easy:)
How do i join A LITTLE REWARD?
What can i get on A LITTLE REWARD?
How do you calculate my A LITTLE REWARD tier status?
What happens when i return items?
Can i consolidate multiple accounts into a single account for expenses?
When will i receive my welcome/surprise gift?
Can i also use coupon codes alongside rewards point for discount at checkout?
Shipping
Our Manifesto
Nothing more amazing than a surprise gift in your mail. At A LITTLE THING, how we deliver to your loved ones is a part of what we do. That’s why we are dedicated to giving you the best price to make sure your special curated gift box arrives safely and on time.
How do you ship?
When you purchase individual products via the marketplace, we will ship with standard packing plus packing slips without hand-crafted note. On the flip side, we ship all PRE-PACKAGED gift boxes purchased via Marketplace. “Curate A Gift” or “Ready to Ship” collections with a hand-crafted note and no price slips included.
Since my box is a gift. Will my receiver get a receipt or slips?
Do you include shipping?
When will my order arrive?
** due to COVID-19, our standard shipping may take a longer time (up to 8 business days) and are out of our control. We recommend allowing extra time when making your orders to ensure your gifts arrive on time. However, our expedited shipping options will be fulfilled before 3pm on the same business day or the next business day, if otherwise. For international shipping, you can choose via Express or Standard.
We ship on working days Monday to Friday, from 9am to 5pm but are closed on Saturdays and Sundays.
Do you have a return policy?
Where do you ship?
My box says it was delivered, but my receiver never got it.
Do you offer a pick-up option?
**due to the COVID-19 and our expansion process, our pick-up option has been temporarily halted
Everything Else
What's inside each A LITTLE THING box?
What about the note in your box?
Do you change your boxes?
Can i customize a box?
I have multiple discount codes, can i add codes together?
I have more questions?
Return & Exchange
What's your return/exchange policy?
Because we carefully select and custom-built our gift boxes according to your preferences, everything in each a little thing gift box is a final sale and not eligible for refunds, exchanges, or returns.